Principles for building networks—and trust.

Customers, partners, and employees should experience reliable service and thoughtful support.

Different perspectives and close collaboration make better solutions possible.

ACD focuses its energy on operating networks and improving communication services.

Business decisions should serve customers, partners, employees, and society responsibly.

Continuous improvement matters more than complacency.

ACD believes communication networks should support the open exchange of information.

We believe that you have a right to privacy. We do not share information provided to us with any external entities or people. We also believe that Governments and Law enforcement should follow established procedures for obtaining information that is important for them to do their job to improve society. Advanced Communications & Data interprets the laws of the United States to require a subpoena prior to the release of confidential and customer-specific information to governmental entities. Therefore, Advanced Communications & Data does not participate in any FISA telephone monitoring program. Advanced Communications & Data complies with all laws.

Straightforward systems and experiences work better for customers, partners, and employees.

Careful monitoring helps identify anomalies and improve network reliability.

Solid standards free teams to focus on new and more complex problems.

Fix issues before they become outages and design maintenance to be as non-invasive as possible.